Credit History and Identity Check Service - Reduced Availability

Incident Report for MOQO

Resolved

Message from vendor:
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The technical problems [...] are solved in the meantime.

The service was only partially available from Thursday, 25th June 2026 10:45AM CEST to Thursday, 25th June 2026 12:35AM CEST.

Posted Jun 25, 2026 - 11:39 UTC

Identified

We got a notification from our credit history and identity check service that they are facing temporary issues:

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due to technical problems the service 'Digital Ident Check' is only partially available since

Thursday, 25th June 2026 10:45AM CEST.
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Users might receive error messages when a history check is required but can not be performed.

Posted Jun 25, 2026 - 10:17 UTC

This incident affected: Backend-Systems (3rd party services).